How can I check which bonuses, promotions, or promo codes I have?

If you’re wondering which bonuses or promotions are available to you, you can check them in your Client Portal or Axi Mobile App.

Only the bonuses, promotions, or promo codes you are eligible for will be displayed. If nothing is shown, it means there are currently no active rewards available for your account, or you may not meet the eligibility criteria.

Where to find your promotions

You can view your available promo codes and promotions in the Client Portal or Axi Mobile App under the Rewards section.

Promotion Availability Rules

• Promotion availability is determined by your account type, region, and eligibility criteria.

• Both new and existing clients will see any promotions they are eligible for.

• Only eligible promotions will be shown in the Client Portal or Axi Mobile App under the Rewards section.

• Information about active promotions may also be sent directly via email or WhatsApp to eligible clients.

• Some promotions, such as cashback or special campaigns, are not part of the self-service system and will not appear in the Client Portal/Axi Mobile App, as they are applied manually through a Promotion Landing Page and require separate participation steps.

• To participate in cashback or special promotional campaigns, contact Customer Success for assistance.

Steps to Check Available Promotions — Client Portal

1. Log in to the Client Portal.

2. Navigate to Rewards.

3. Select the trading account you want to apply the bonus to.

4. View the Available Promo Codes section.

5. Select a promo code to view its terms and conditions and eligibility requirements.

Steps to Check Available Promotions — Axi Mobile App

1. Open the Axi Mobile App

2. From the side menu, tap Promo Code.

3. Select the trading account you want to apply the bonus to.

4. View the Available Promo Codes section